! IMPORTANT MESSAGE !
We will be celebrating Christmas by allowing time with friends and family December 22, 2014- December 26, 2014. Our shipping operation will resume December 29 and rush delivery dates will be adjusted accordingly. Merry Christmas!
My Healthy Church - Frequently Asked Questions
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  • Frequently Asked Questions

FAQ

  1. How can I contact My Healthy Church?
  2. How can I receive account balance information?
  3. Will my personal information be kept confidential?
  4. Do you carry any other religious products (Jewish, etc.)?
  5. Is it safe to use my credit card number online?
  6. How long will it take to get my order?
  7. Where can I find an out-of-print book?
  8. How do I get permission to use copyrighted material?
  9. How do I become a retailer/setup an account?
  10. Where can I buy a title in a foreign language?
  11. Who can I contact for new product ideas and suggestions?
  12. Who should I contact about a defective product?
  13. Which months do your curriculum quarters cover?
  14. Can you ship orders overseas?
  15. Why are my items not showing up in my shopping cart?
  16. What if my question is not listed here?


1. How can I contact My Healthy Church?
Call us Toll Free in the U.S. at 1-855-642-2011, or visit our Contact Us web page for other options.

2. How can I receive my account balance information?
Please call Customer Service Toll Free in the U.S. at 1-855-642-2011 and have your account number handy. We will endeavor to have this information online in the future.

3. Will my personal information be kept confidential?
At My Healthy Church, we are committed to protecting your privacy. We use the information we collect about you to process orders and provide an enjoyable shopping experience. See Collection & Use under our Privacy Policy for more information.

4. Do you carry any other religious products (Jewish, etc.)?

No. It is the mission of MyHealthyChurch.com to provide high quality, affordable, Christian products to help you fulfill Jesus' command to go and make disciples.

5. Is it safe to use my credit card number online?
It is reasonably safe to use your credit card number online for making purchases. When an order is placed, weoffer the use of a secure server to protect customer information. The secure server software (SSL) encrypts the information you input before you send it to us. All of the data is protected against unauthorized access, as indicated by the secure icon on your browser. See Security under our Privacy Policy.

6. How long will it take to get my order?

Please allow 2-4 weeks for delivery within the continental US. However, we offer customers several choices for shipping options,including next day service. See also Shipping Information

7. Where can I find an out-of-print book?
My Healthy Church does not keep out-of-print books. Once a book reaches out-of-print status and our supply is depleted, it is removed from our database.

8. How do I get permission to use copyrighted material?
All website design, text, graphics, layout, and content contained in this website are copyright ©2010 My Healthy Church and protected by U.S. and international copyright laws. All rights reserved. No reproductions are allowed without permission. See Copyright Notice under Legal Notices for more detailed information, or email your inquiry to rightsandpermissions@myhealthychurch.com.

9. How do I become a retailer/setup an account?
You may apply for a retail store account with My Healthy Church by emailing your request to CustSrv@myhealthychurch.com. We will send you the appropriate forms to complete.

10. Where can I buy a title in a foreign language?
My Healthy Church stocks some Spanish books, Bibles and church resources. Please call us Toll Free in the U.S. at 1-855-642-2011 for more detailed information.

11. Who can I contact for new product ideas and suggestions?
My Healthy Church welcomes your ideas and suggestions for new and innovative products. Please feel free to send your comments to NewProducts@myhealthychurch.com.

12. Who should I contact about a defective product?
Please call Customer Service Toll Free in the U.S. at 1-855-642-2011 for instructions on return procedures or see our return policy in the Help section.

13. Which months do Radiant Life curriculum quarters cover?
English Curricula

Spring

March 1 - May 30

Summer

June 1 - August 30

Fall

September 1 - November 30

Winter

December 1 - February 28

Spanish Curricula

Spring

March 1 - August 30

Fall

September 1 - February 28



14. Can you ship orders overseas?

Yes. Shipping and handling charges will be applied. Foreign orders will be billed actual shipping.

15. Why are my items not showing up in my shopping cart?
For you to use MyHealthyChurch.com your browser must be set to accept cookies. If cookies are not allowed, the store cannot maintain your shopping cart and will be unable to identify you from page to page and through the checkout process.

16. What if my question is not listed here?

For questions not addressed in FAQs, please check the Help / Ordering Information, or contact: Customer Service .